jilio1 Privacy Policy for Philippine Players

Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by jilio1 through the jilio1.net website and any mobile-compatible layout associated with it. It covers information collected during registration, account use, payment transactions, customer support interactions, and any other activity connected to a jilio1 account.

This policy applies to all eligible players who access jilio1 from the Philippines or who have registered a jilio1 account regardless of location. It should be read alongside the jilio1 Terms and Conditions, which govern the overall use of the platform.

By using jilio1, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how jilio1 handles personal data as described here, you should not create or continue to operate a jilio1 account.

Personal Data We Collect

jilio1 collects personal information in three main ways: information you provide directly, information generated by your use of the platform, and information received from third parties during verification or payment processing.

Information you provide to jilio1

• Full legal name and date of birth
• Residential address and contact details including mobile number and email address
• Government-issued identification details provided during account verification
• Payment method information including mobile wallet details, bank account references, and card numbers (processed securely and not stored in full by jilio1)
• Communications sent to jilio1 support, including the content of messages and attachments
• Responses to surveys, feedback forms, or promotional participation if you choose to engage

Information generated by platform use

• Account login history, timestamps, and session duration
• Device information including browser type, operating system, and screen resolution
• IP address and approximate geographic location derived from it
• Betting and gaming activity including markets selected, stakes, outcomes, and account balance movements
• Responsible gaming tool usage including limit settings and self-exclusion activity
• Cookie and tracking data as described in the Cookies section below

Information received from third parties

During identity verification and payment processing, jilio1 may receive confirmation data from third-party providers. This may include the result of identity checks, age verification, and payment authentication. jilio1 uses this information only for the purposes connected to operating your account and complying with applicable obligations.

How jilio1 Uses Your Personal Data

jilio1 uses the personal information it collects only for legitimate purposes directly connected to operating the platform and meeting applicable legal requirements. The main purposes are set out below.

• Account creation and management: Registering your jilio1 account, verifying your identity and age, maintaining your account balance, and processing account changes.
• Payment processing: Handling PHP deposits and withdrawals through eligible payment methods, verifying that payment methods belong to the account holder, and resolving transaction queries.
• Platform delivery: Making jilio1 games, sports betting markets, and other features available to your account, and ensuring the correct settlement of wagers.
• Security and fraud prevention: Monitoring for suspicious account activity, detecting multiple account use, identifying unusual transaction patterns, and protecting the jilio1 platform from misuse.
• Legal and regulatory compliance: Meeting applicable obligations including anti-money laundering checks, licensing requirements, and responding to lawful requests from competent authorities.
• Customer support: Responding to your queries, processing complaints, and communicating account-related information to you.
• Responsible gaming: Monitoring account activity for signs of problematic play, applying account controls you request, and providing relevant information or referrals where appropriate.
• Platform improvement: Analysing aggregated usage data to understand how the jilio1 platform is used and where the experience can be improved.
• Marketing communications: Sending promotional information to eligible jilio1 account holders who have not opted out, as described in the Marketing section.

Legal Basis for Processing

jilio1 processes personal data on the following legal grounds, which are consistent with applicable privacy legislation in the Philippines and the jurisdictions in which jilio1 operates.

Contractual necessity

Processing your identity data, contact details, payment information, and account activity is necessary to provide the jilio1 service you registered for. Without this processing, a jilio1 account cannot function.

Legal obligation

jilio1 is required by applicable laws and licensing conditions to collect and retain certain personal data for identity verification, age confirmation, anti-money laundering compliance, and responses to lawful authority requests.

Legitimate interests

jilio1 may process certain data where it has a legitimate interest in doing so that is not overridden by your data protection rights. This includes fraud detection, account security monitoring, responsible gaming oversight, and general platform improvement using aggregated and anonymised analytics.

Consent

Where processing is based on consent, such as for certain marketing communications, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. Withdrawing consent for optional processing does not affect your jilio1 account.

Sharing Your Personal Data

jilio1 does not sell your personal information to third parties. Sharing is limited to what is necessary to operate the platform, process your transactions, and meet applicable legal requirements.

Service providers

jilio1 works with third-party providers who assist with identity verification, payment processing, platform hosting, security monitoring, and customer support tooling. These providers are given access only to the information necessary for their specific function and are required to protect it under appropriate data processing agreements.

Payment processors

When you deposit or withdraw through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, or an eligible Visa or Mastercard, your payment details are processed by the relevant provider under that provider's own security and privacy standards. jilio1 does not store full payment credentials.

Legal and regulatory authorities

jilio1 may disclose personal data to government agencies, law enforcement bodies, or regulatory authorities where required by applicable law, a court order, or a lawful investigation. jilio1 will comply with such requests to the extent required while taking reasonable steps to protect your interests where permitted.

Business transfers

In the event of a merger, acquisition, or transfer of the jilio1 business or a part of it, personal data held by jilio1 may form part of the transferred assets. Affected players will be notified in advance where practically possible.

Cookies and Tracking Technologies

jilio1 uses cookies and similar technologies to operate the platform, maintain your session, remember your preferences, and monitor account security. Cookies are small data files placed on your device when you access jilio1.

Essential cookies

These cookies are required for the jilio1 platform to function. They maintain your logged-in session, remember security tokens, and ensure that the correct pages and features load for your account type. You cannot opt out of essential cookies while using jilio1.

Analytics and performance cookies

jilio1 may use cookies that collect anonymised or aggregated data about how players use the platform, which pages are visited most, and where errors occur. This information helps jilio1 improve the platform experience without identifying individual players.

Managing cookies

Most browsers allow you to manage or delete cookies through their settings. Blocking certain cookies may affect the functionality of jilio1. Refer to your browser's help documentation for instructions on managing cookie preferences.

Data Retention

jilio1 retains your personal data for as long as your account is active and for a period after closure as required by applicable law, licensing conditions, and legitimate operational needs. The main retention considerations are:

• Identity and account data is typically retained for a minimum period after account closure as required by anti-money laundering and financial regulation compliance obligations.
• Transaction records including deposits, withdrawals, and game activity are retained for the period required by applicable financial and gaming regulations.
• Support communications are retained for a period sufficient to resolve any related disputes or regulatory queries.
• Data no longer needed and not subject to a legal retention requirement will be securely deleted or anonymised.

Where you exercise your right to deletion (see Your Rights below), jilio1 will assess the request against any applicable retention obligations before processing it. Where retention is legally required, the data will be stored securely and not used for any other purpose until the retention period expires.

Security of Your Personal Data

jilio1 implements technical and organisational measures designed to protect the personal data it holds from unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures are reviewed and updated in line with applicable standards and the current risk environment.

Payment data processed through jilio1 is handled using industry-standard encryption. Full card and mobile wallet credentials are not stored on jilio1 servers. Account access is protected by password authentication and jilio1 encourages every player to use a strong, unique password and to sign out of shared devices after each session.

While jilio1 takes data security seriously, no digital platform can guarantee absolute security against all possible threats. If you become aware of any unauthorised access to your jilio1 account or suspect that your login credentials have been compromised, contact support immediately.

Your Data Rights

As a jilio1 account holder, you have the following rights in relation to the personal data we hold about you, subject to applicable legal conditions and limitations.

• Right of access: You may request a copy of the personal data jilio1 holds about your account.
• Right to rectification: If any personal data held by jilio1 is inaccurate or incomplete, you may ask for it to be corrected. Some data updates can be made directly within your account settings.
• Right to erasure: You may request deletion of personal data where it is no longer needed for the purpose for which it was collected, subject to applicable legal retention requirements.
• Right to restriction: You may ask jilio1 to limit processing of your personal data in certain circumstances, such as where accuracy is contested or an objection is pending consideration.
• Right to object: You may object to processing based on legitimate interests where your specific situation warrants it. You may also object to direct marketing at any time.
• Right to data portability: Where processing is based on consent or a contract and is carried out by automated means, you may request a copy of your data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the jilio1 support team with your request and sufficient information to verify your identity. jilio1 will respond within a reasonable timeframe and in accordance with applicable requirements. Some rights may be subject to conditions or limitations under applicable law.

Children and Minors

jilio1 is strictly a platform for adults aged 18 years and over. jilio1 does not knowingly collect personal data from individuals under 18. If a jilio1 account is found to have been created or operated by a minor, the account will be immediately closed and any associated balance will be forfeited in accordance with the jilio1 Terms and Conditions.

If you are a parent or guardian and believe that a minor has created a jilio1 account, please contact support immediately with relevant details. jilio1 will investigate and take appropriate action promptly.

Marketing Communications

jilio1 may send promotional communications to eligible account holders who have not opted out of marketing. These may include information about new games, sports markets, promotional offers, or platform updates. Where consent is required for a specific type of marketing communication, jilio1 will obtain it before sending.

You may opt out of marketing communications from jilio1 at any time by using the unsubscribe option in an email, by adjusting notification preferences in your account settings, or by contacting support. Opting out of marketing will not affect your ability to access your account or use the platform.

jilio1 will not share your contact details with unrelated third-party advertisers for their own marketing purposes.

Third-Party Links

The jilio1 platform does not contain links to third-party websites outside of the defined navigation and payment processing paths. Should any external reference appear in informational content, jilio1 is not responsible for the privacy practices or content of those external destinations. This Privacy Policy applies only to the jilio1 platform itself.

Changes to This Privacy Policy

jilio1 may update this Privacy Policy from time to time to reflect changes in applicable law, platform features, or data handling practices. The updated version will be published on this page with a revised effective date. Where a material change is introduced, jilio1 may also notify affected players through their registered contact details.

Continuing to use jilio1 after a revised Privacy Policy has been published constitutes acceptance of the updated terms. If you do not agree with the changes, you should contact support to discuss your options before the revised policy takes effect.

Contact Us About Privacy

If you have any questions about this jilio1 Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please contact the jilio1 support team through the address shown in the footer of this page.

jilio1 will acknowledge your query promptly and aims to provide a full response within a reasonable timeframe. For identity-related requests, you may be asked to provide information to verify that the request relates to your own account.

If you are not satisfied with jilio1's response to a privacy concern, you may have the right to refer the matter to the relevant data protection authority under applicable Philippine law or the regulatory framework governing the jilio1 platform.